Refund Policy

Last updated: August 11, 2026

30-Day Money-Back Guarantee

If you're not satisfied with CrewSync, we'll refund your subscription in full — no questions asked. Simply contact us within 30 days of your purchase.

How to Request a Refund

Email support@crewsynchq.com with your account email and the reason for your refund request. We'll process your refund within 5 business days.

What's Refundable

• Monthly and annual subscription fees paid within the last 30 days
• Upgrades made within the last 30 days

What's Not Refundable

• Subscriptions older than 30 days
• Free plan usage (there's nothing to refund)
• Payment processing fees charged by Stripe (these are non-refundable third-party fees)

Annual Plans

If you purchased an annual plan and request a refund within 30 days, you'll receive a full refund. After 30 days, we may offer a prorated refund for the remaining months at our discretion.

Abuse Policy

We reserve the right to deny refunds in cases of abuse, such as repeatedly subscribing and canceling to extend free trial periods. In such cases, your account may be terminated without refund.

Contact Us

Questions about refunds? Contact us at support@crewsynchq.com.